Help and support is available in the following ways:
The WebSphere Portal Information Center includes introduction, planning, installing, configuring, administering, and developing topics.
Release notes describe compatibility issues, feature differences from earlier versions of WebSphere Portal, and how these differences might affect current products. Release notes also contain information about any known problems and their workarounds.
Supported hardware and software shows the software products, operating systems, and hardware that WebSphere Portal supports. Supported versions, fixes, and special notes are included.
Product documentation, supplemental information, late breaking news, release notes, hints & tips, support, and downloads are available on the Web at the following Web sites:
http://www.ibm.com/websphere/portal/library
This page contains product documentation, including Information Centers, Release Notes, and other supplemental information, for all offerings and releases of WebSphere Portal.
http://www.ibm.com/software/genservers/portal/support/
This site contains Hints & Tips, workarounds for problems identified after release, downloads, and more.
This site contains articles, tutorials, JavaDoc, and more to help you make the most of your portal.
http://www.ibm.com/software/genservers/portal/
This site provides information about WebSphere Portal and the WebSphere platform of products.
http://www.ibm.com/software/support/
You can access this extensive Web-based support through the IBM Software Support portal and search by product category or by product name. For example, if you are experiencing problems that are specific to WebSphere Application Server, select Products A-Z and locate WebSphere Application Server. The WebSphere Application Server Support page appears.
http://techsupport.services.ibm.com/guides/contacts.html
This information provides the numbers to reach a duty manager, the numbers of service site hotlines, and the numbers of service site managers.
http://publib.boulder.ibm.com/pubs/html/as400/infocenter.htm
This technical information Web site provides in-depth task-based, concept-based, and reference documentation for the iSeries and iSeries supported hardware and software.